iMonitor User Guide, Reference Section ; IOM, Chapter 7, slide 3. Overview of NMS for iMonitor iDirect Network Management System (NMS) is Actually a. iDirect Government combines the most advanced IP-routing capability and iMonitor provides in-depth views into both real-time and historical network. Other IP traffic on iMonitor in iDirect VSAT hubs, remotes and networks forum.

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Read the Forum rules. Every Friday, we have a company-sponsored lunch together and get to know each other personally. To demonstrate the importance of choosing the right communications provider for global service, we invite you to sail around the world with us and see how satellite communications allow Lepton to be your single global service provider. As part of satsig’s commitment to protecting the privacy of site visitors and forum members, I have therefore updated the Privacy and Cookie policies.

I often have to make a call in a matter of minutes, sometimes in the middle of the night, since we manage networks and support many terminals around the world. Oct 1 stat 7: Our customers are looking for someone on the other end of the line who cares, listens, and really wants to solve their issues.

Learn what makes our NOC team special. Wherever you are and whatever your problem we are here to help each other. Updates to Privacy and Cookies policies: Recently, a PACOM military unit demonstrated an immediate response capability to this type of occurrence by deploying a humanitarian response team on short notice to the Kwajalein Atoll in the Marshall Islands.

Leading with Action At Lepton, we believe in preventingnot reacting to problems. This proactive approach, as compared to the conventional reactive nature of most technical support centers not only saves Lepton and our customers money, but it reduces downtime, conserves hardware, and fosters a relationship of trust between the NOC staff and the end-user in the field.


I would like to improve my leadership abilities to be able to teach others the practical skills as well as the satellite knowledge to ultimately help them develop successful careers. Lepton Global Solutions was created to meet the evolving and increasing needs of modern military technology in an austere budgetary climate.

Both service providers and customers are encouraged to contribute.

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Single IP addressing will quickly fix these problems. PP1 looks fine when we switched to PP2 only one site came to online and others dose not, only RX is locked. View our Updated Global Coverage Map. What are some of the non-technical imonitlr that you find useful working at Lepton? The Block Network allows customers to enjoy short-term access to managed iDirect satellite services anywhere in the world.

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Our company culture also promotes inclusiveness. Another side of my job involves working closely with VSAT equipment. Working at Lepton, I know that what I do every day, matters. Since you’ve already submitted a review for this product, this submission will be added as an update to your original review.

Using one provider eliminates the need to deal with multiple compatibilities. Enter the e-mail address of the recipient Add your own personal message: We as a team take a proactive approach in monitoring network performance; as soon as I notice any irregularities, my goal is to address and resolve the problem before the customer discovers it.

When providing a resolution to a problem or a challenge, I often set up idirecr and best-case scenarios, run simulations, and we make a decision based on the outcomes. This issue is eliminated when working withLepton Global as we operate a truly global network.


When you think of a small business, you assume that they provide only limited satellite services and hardware. Sexually explicit or offensive language.

Our company is manufacturer agnostic, so we get to work with many different brands of antennae and modems. You can also look imonihor rx bytes on the line cards by right clicking on them in iMonitor and reviewing the line cards stats for each of them.

Here, a time sensitivity is attached to every task.

Although seemingly convenient for price comparison, cookie-cutter SATCOM solutions always fall short on flexibility and often result in unexpected overages and underwhelming performance. I get to play video games with them, dance and play soccer. Once reported, our staff will be notified and the comment will be reviewed. From here, I would like you to consider having one of your remotes open up a telnet session and check for the presence of ACQ sweeps the next time this anomaly is observed.

For example, a loosely connected wire may be causing issues — knowing how to reassure the customer that the issue is temporary, identifying the problem, evaluating possible resolutions, and walking them through each step of the resolution are the types of skills that we utilize in the NOC every day.